Find out more about our people counting and performance management solutions right here. If we've not covered your question below, let us know and we'll add it to the list of FAQ's.

Staff to Demand | StoreTech
Business Intelligence | StreTecg
Performance Dashboard | StoreTech

Trustedby leading retail companies including...

Russell & Bromley Clarks Moss Bros Carl Scarpa Roman

How does StoreTech work?

StoreTech utilises people counting devices, including cameras and Wi-Fi detection to collect data on the numbers of shoppers and activity. We then provide an intuitive and simple to use platform which operationalises that data to help you make informed business decisions.

For more information please see: How Does Customer Tracking Technology Work in Offline Retail Stores?

What makes StoreTech different?

Many ‘people counting’ solutions are just that – hardware suppliers who will install the devices you need to measure your traffic, but that gives you very little else to help you make the data actionable. StoreTech has developed a light-touch, agile software solution that operationalises' the data and allows you to act on it in real-time – the hardware is just the means, it is an intuitive, and incredibly easy-to-use software that makes the StoreTech stand out from the crowd.

Want to know what other businesses think? Read our latest people counting case studies

How will StoreTech benefit my business?

Store Tech does the same for your physical stores as Google Analytics does for your website. Our hardware collects footfall and traffic pattern data and then operationalises' that data to provide you with insights that will help you improve the customer experience. This will help to increase conversions as you learn to have the right staff, in the right place and at the right time, with lower costs as you can schedule staff according to actual need and prove an ROI as you monitor the efficacy of your marketing campaigns.

For more information please see: 5 Reasons Why In-Store Retail Analytics is Important for your Business

How much does StoreTech cost?

We’ve worked with well-known high street retailers of all sizes, and after 25 years in business, no two businesses have wanted the same solution. That makes it very difficult to offer any sort of standard pricing model on our website, but our experienced product managers are always happy to jump on a quick call and, with just a little information, they can provide you with a pretty good estimate based on the size of your operation and your core objectives. If you like what you hear they will offer you a free strategy session so you can see how StoreTech could impact your bottom line.

Call us on 020 34 324 441 Or Email:

We have people counting devices installed but want to upgrade our analytics software. Can you help?

Absolutely – our proprietary software can integrate with most people counting hardware systems, and most customers find that it is the software side that lets them down - so this is something we are often asked to provide.

Why not book a free demo, in which one of our experienced product managers will discuss your needs and demonstrate how StoreTech can fit seamlessly into your current operations? Schedule call

I only want footfall information. Can you do that?

In short yes. Our background is turning the footfall data into something that is actionable and can be used to boost conversion and ultimately drive sales in your stores. Many retailers we work with start off with just footfall, but soon want to add a feed from their tills, and then add in the staff scheduling component. Of course, every retailer is different and we’re happy to start with a light touch and add in components as and when you are ready to step up a gear.

How many footfall sensors do I need?

The mounting height determines the maximum coverage area.  A single device has a mounting height of 2.5 – 4.5m. @2.5m - 2.27m x 1.63m and @ 4.0m - 4.41m x 3.16m. For wide entrances, up to 32 devices can be linked together.

Why not drop us a quick email with your entrance height x width, and we can let you know exactly how many devices you will require? Email:

Do we receive data in real-time, or is there a delay?

We find our customers benefit most when the data is provided in near-real-time 30-minute increments. Our aim is always to provide footfall and sales data live throughout the trading day (although we are confined to the retailer's own IT constraints), this allows managers to act on the data before the trading day ends. This gives stores the chance to change a poor day into a good day, by encouraging the store team to improve their sales-floor performance via our real-time performance dashboard.

Does using people counting devices contravene any privacy laws?

No. People counting devices detect the number of people entering and leaving a store, no personal information is recorded. In particular Thermal sensing technology preserves the anonymity of those that it counts, and no individual can be identified, while still delivering world-class footfall analytics.

What sorts of businesses can benefit from in-store analytics?

Any business that relies on footfall – retailers, supermarkets, airports, shopping centres, museums, galleries, nightclubs, opticians, gyms, fitness studios, coffee shops, bars, and any workspace all benefit from people counting analytics to understand utilisation and demand of services.

Do you partner with third-party hardware and software solutions?

Yes, absolutely. Our priority is to find the best solution for our clients, so if you have a product you feel may be complimentary please drop us an email with more details and we’ll be in touch. Email:

Do you work with businesses outside of the UK?

Yes, we have operations across Europe and the USA – please drop us an email and let us know a little about your requirements and we’ll let you know if we can help. Email:

Do you provide training?

Yes, we provide group and one-to-one training sessions to ensure you and your employees get the most from our solution, and we’re happy to provide top-up training if required. Our priority is making sure you get as much value as possible from using StoreTech, so we’re always on hand to help if required.

Ready to find out more? Why not schedule a free demo at a time convenient to you? Take a look at our product managers diary now and book your slot - Request a Demo


People counting insight from the experts

How to optimise staff efficiency in your retail store | StoreTech

How to optimise staff efficiency in your retail store

Find out how retailers are optimising staff efficiency to win and retain customers.

Why your business needs to give importance to footfall data | StoreTech

Why your business needs to give importance to footfall data

Businesses with visitors or customers will find footfall data essential to your success.

How analytics create better experiences and added value for retailers | StoreTech

How analytics create better experiences and added value for retailers

Stores need to create a better in-store experience to stand out from the competition.

Talk to a people counting expert

Request a no-obligation demo to talk through your requirements and allow us to share our 25 years of experience and knowledge of people counting and retail performance management solutions.

What will you get out of a call with a people counting expert:

  • ✓ What people counting sensors are right for you
  • Why our solution can uncover hidden opportunities
  • How to increase sales and conversion
  • ✓ Discuss your requirements and a tailored quote

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